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allenfang
Tourist


Reged: 06/20/06
Posts: 6
NEW USER, Beta 4 DOES NOT WORK!!!!
      #467100 - 06/20/06 06:28 PM

My OS is Win xp sp2. Beta 4 has been installed in my pc. But it doesn't work. It terminates automatically after it initiates for about 5 seconds. Who can please help me solve this problem? Thanks in advance.

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no_strangerModerator
Master Guide


Reged: 10/26/05
Posts: 4512
Loc: Western Australia GMT+8
Re: NEW USER, Beta 4 DOES NOT WORK!!!! [Re: allenfang]
      #467408 - 06/20/06 10:11 PM

G'Day Allenfang, welcome to the GEC,
V4 works quite well on many machines that run XP SP2. The first thing you should check is THIS HELP PAGE and make sure that your AV's and Firewalls are not blocking it.

--------------------
Link to some support answers from the past.

Jump to Google Earth Support Groups.

Just Hopping Around !


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allenfang
Tourist


Reged: 06/20/06
Posts: 6
Re: NEW USER, Beta 4 DOES NOT WORK!!!! [Re: no_stranger]
      #467928 - 06/21/06 04:00 AM

Thanks for your suggestoin.
V3 still can not work and it also terminates automatically. That is why? I have checked my OS configuraton but I don't know what problem is with my PC. Any body meet the same problem?


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TheLedgeModerator
Master Guide


Reged: 01/30/06
Posts: 11481
Loc: East London. UK
Re: NEW USER, Beta 4 DOES NOT WORK!!!! [Re: allenfang]
      #467950 - 06/21/06 04:06 AM

Hiya, can you give us some details of your machine.
processor, ram, graphics card and directx version.
Are you behind a firewall?
Is this a networked unit or stand alone?
What internet accsess do you have, Broadband (dsl/adsl/cable) or dial-up.

--------------------
One day you may be the Bug, another you may be the Windshield





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allenfang
Tourist


Reged: 06/20/06
Posts: 6
Re: NEW USER, Beta 4 DOES NOT WORK!!!! [Re: TheLedge]
      #468022 - 06/21/06 04:37 AM

Processor: Celeron 2.4G
RAM: 512M
Graphics card: INTEL(R) 82845G/GL/GE/PE/GV Graphics Controler
Firewall unblocks Google earth.
My PC connects to internet via LAN.
Thanks


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allenfang
Tourist


Reged: 06/20/06
Posts: 6
Re: NEW USER, Beta 4 DOES NOT WORK!!!! [Re: allenfang]
      #469582 - 06/21/06 06:28 PM

My problem has been solved. Google earth conflicts with other software. Thanks!

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no_strangerModerator
Master Guide


Reged: 10/26/05
Posts: 4512
Loc: Western Australia GMT+8
Re: NEW USER, Beta 4 DOES NOT WORK!!!! [Re: allenfang]
      #469611 - 06/21/06 07:06 PM

Thanks for the feedback Allen, any chance of details for future reference ?

--------------------
Link to some support answers from the past.

Jump to Google Earth Support Groups.

Just Hopping Around !


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allenfang
Tourist


Reged: 06/20/06
Posts: 6
Re: NEW USER, Beta 4 DOES NOT WORK!!!! [Re: no_stranger]
      #470291 - 06/22/06 03:44 AM

I got the answer from other user in China.

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TheLedgeModerator
Master Guide


Reged: 01/30/06
Posts: 11481
Loc: East London. UK
Re: NEW USER, Beta 4 DOES NOT WORK!!!! [Re: allenfang]
      #470295 - 06/22/06 03:46 AM

That's great you have solved it, but which software was it having a conflict with. It may help us in the future.

--------------------
One day you may be the Bug, another you may be the Windshield





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MightyPete
Master Guide


Reged: 07/09/05
Posts: 1247
Re: NEW USER, Beta 4 DOES NOT WORK!!!! [Re: TheLedge]
      #470303 - 06/22/06 03:49 AM

Microsoft ?

--------------------
"Give a man a fish; you have fed him for today. Teach a man to use Google Earth and the BBS and he won't bother you for months, if ever, again." - Mighty Pete

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