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Neil_Forde
Tourist


Reged: 07/01/06
Posts: 2
Connection problems
      #488217 - 07/01/06 07:29 AM

I have been using ver 3.0.0762 for some time without any problems and installed beta4. I am now unable to connect and get error c000000c, even when I reinstalled ver 3.0.0762!

Nothing else has changed to my knowledge - running Win XP firewall, AVG, AdAware Se and Firefox.

Any suggestions welcome.

Neil

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tekgergedanModerator
Master Guide


Reged: 09/25/05
Posts: 8051
Loc: Turkey GMT+2
Re: Connection problems [Re: Neil_Forde]
      #488222 - 07/01/06 07:37 AM

Hi

Try first turning off firewall and Norton. If it works, it means you need to make exceptions for the GE.

Tell what happens for further help.


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...::: | | | Install 4.3 and be aware you can switch back | | | :::...
...::: | | | what you are is what you eat and what you think | | | :::...
...::: | | | if you want to get something, first look and ask for its very details | | | :::...

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TheLedgeModerator
Master Guide


Reged: 01/30/06
Posts: 11481
Loc: East London. UK
Re: Connection problems [Re: Neil_Forde]
      #488247 - 07/01/06 07:52 AM

Hi and welcome to the GEC.
Have a read of THIS POST and let us know if it helps.
There are some tips on asking for tech support HERE

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One day you may be the Bug, another you may be the Windshield





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Neil_Forde
Tourist


Reged: 07/01/06
Posts: 2
Re: Connection problems [Re: TheLedge]
      #488532 - 07/01/06 12:27 PM

The problem was caused by Internet Explorer as per PenguinOpus' posting. I hardly ever use IE (Firefox is my default browser) but it clearly had a problem as it wouldn't even load until I had rebooted. It then loaded okay and connected (it wasn't then marked as working offline, but I assume that was the problem).

After that GE loaded okay (only 3.0.0762, but thats a good start).

I didn't realise IE was active at all times and think it was stopping other utilities connecting.

Many thanks to TheLedge and GEC.

Neil

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