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werNova
Tourist


Reged: 12/04/06
Posts: 3
Can't install GE after manual removal of GE
      #707947 - 12/05/06 11:00 AM

Hi guys,
I am new here because I can't install GE. I manually deinstalled an older version of GE because I could not deinstall it automatically. Now every time I try to install (newest version) GE it only offers to modify, change or deinstall the existing version which of course doesn't exist anymore.
I reinstalled WinInstaller. I cleaned the registry, I deleted any bit of google programs. At least I believe I did. Nontheless I can't install GE. Whatever offered option I choose the result is the same. No GE for me anymore. Anybody out there how can help me?
I mailed to google but I only got an automated answer that I should look for help here.

My Computer:
P IV 3.0
3GB RAM
legal XP up to date
ATI AIW 2006 256KB RAM

Thanks for your help in advance.

wernova


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werNova
Tourist


Reged: 12/04/06
Posts: 3
Re: Can't install GE after manual removal of GE [Re: werNova]
      #711384 - 12/08/06 03:16 PM

Really nobody with any idea?

Thx anyway


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no_strangerModerator
Master Guide


Reged: 10/26/05
Posts: 4515
Loc: Western Australia GMT+8
Re: Can't install GE after manual removal of GE [Re: werNova]
      #711409 - 12/08/06 03:58 PM

Welcome to the GEC wernova.

CLICK HERE to go to the Google Earth Help page regarding all things about installing/uninstalling, you may pick something up there.
You mentioned a previous version, if it was an upgrade, ie Plus or Pro, you will have to have the license key and password of that account to modify any new installations.
Take a look, note the Installshield reference, see if it helps and please get back to us and let us know how you get on.

Cheers.

--------------------
Link to some support answers from the past.

Jump to Google Earth Support Groups.

Just Hopping Around !


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werNova
Tourist


Reged: 12/04/06
Posts: 3
Re: Can't install GE after manual removal of GE [Re: werNova]
      #712697 - 12/09/06 03:20 PM

Your are no_stranger to me, stranger (at least your wonderful country is not)!
I fixed the installation problem by renaming the \program files\InstallShield Installation Information folder. Obviously there was information which I didn't delete. With an new empty \InstallShield Installation Information folder the installation was finally running. I copied the folders from the old \InstallShield Installation to the new one so that I won't run into trouble with other programs.
Et voila GE is up and running.
Thanks for the inspiration, no_stranger


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