Google Earth Community: Change licence key used on machine

Just an update.

I sent in a request to find out how I can remove a key from my old laptop so that I can use the free version of Google Earth (I already use my 2 allowed activations on my PC at home and my current laptop). After 5 days (3 of them were business days) I have now been informed that Google will REFUSE to help me with a machine that has had Google Earth Plus run on it. They say that I MUST renew another account on it and can NOT revert back to the free version ever again.

Thank you for your note. Unfortunately, once you've upgraded to Google Earth Plus on your machine, you'll be unable to use the free version again while you have an active Google Earth Plus subscription. At this time, you'll need to continue to use Google Earth Plus on your machine.

What kind of LAME business tactic is THAT?!?

It's a bit like the Hotel California..."you can check out, but you can never leave."

So, if you EVER install and activate GE Plus, you will have to use it FOREVER; don't EVER think that you can just TRY (even after paying for the service) it and revert back. They know they have got you! Wreaks of AOL's past tactics of trying to stop paying for a service once you start it.

I will allow my current license to run out and that will be the last dime I send to these crooks. It's a great product, but they have the WORST possible customer service I have EVER had the misfortune of dealing with.

I think a call to the consumer protection agency, BBB, and my local Attorney General is in order.

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