Hello,

i'm unable to upgrade from GE .548, nor install (after uninstalling GE .548).
the new .616 installer always tell me that :

<<<
A previous instance of GE is currently running.
The installation of GE cannot continue until the running version is closed.
The installer wil now exit.
>>>

the pc has been restarted, and no GE is running...
what can i do ?

i had no problems with previous installers...

what is checked to determine that GE is currently running ?
maybe i have a process that make GE detection behave incorrectly (antivirus, MSN messenger, etc ...)
how can i help finding such an incompatibility ?


Edited by Aurelien (09/20/05 03:02 AM)